People Centered Processes

Operations support for boutique consulting firms, healthcare practices, and social change organizations.

Services

Systems Operations & Platform Administration

CRM and pipeline management, client portal setup, workflow documentation, and internal operations support. I handle the annoying parts of technology, so you can actually focus on the core parts of your work.

Curriculum/Workshop Design & Execution

Facilitation guides, slidedeck design, pre-retreat participant packages, post-retreat implementation materials, client-facing SOPs, and co-facilitation services. I create the materials and bring humanistic facilitation skills that that help your clients actually execute what you recommend/implement what you teach.

Movement Safety Education & Consulting

Digital security and movement safety education + facilitation for advocates, social change practitioners, and ordinary folks who care about personal privacy and safeguarding company information. I provide practical, harm-reduction-focused guidance on protecting people, data, and communications in increasingly uncertain environments.

Strategic Writing & Report Synthesis

Strategic plans, executive memos, proposals, and RFP responses that translate your fantastic, complex thoughts into clear, client-facing documents. I provide the "human touch" and enhanced eye-for-detail in your communications that AI currently lacks.

About

I'm a project manager, community organizer and operations consultant currently supporting boutique consulting firms, healthcare practices, and social change organizations with project delivery, systems implementation, and strategic writing.After years in professional development practice, community organizing, political campaigns, and movement safety work (managing deliverables, building client-facing systems, and keeping operations running behind the scenes) I'm transitioning to independent practice to serve a narrower set of clients more deeply.My methodology is informed by my masters-level training in social work, which shapes how I approach facilitation, stakeholder dynamics, group psychology, and process design. I'm not a licensed clinician and I do not provide clinical services. However, my framework practice (meeting people where they are, understanding systems of power and stress, designing interventions that account for real human conditions) translates directly into processes that exists to serve people, rather than people conforming to rigid, unsustainable processes.Availability: Open to new engagements with nonprofits, boutique consulting firms, values-aligned small businesses, and social change organizations. Project-based and monthly retainer structures available.

Resources and Guides

Soon, you'll be able to sign up to the People Centered Processes newsletter to be the first to hear about resources and guides on centering people in operational work. Stay tuned!

Contact

You can reach me at [email protected]Tell me what you're working on or what you'd like to collaborate on. I'll aim to respond within 48 hours during normal business hours.If you're exploring a project, please include:
- the type of company/organization you're running
- what you're trying to build, maintain, improve or accomplish
- roughly when you'd need supportServices provided as coaching, education, and facilitation are not licensed clinical or therapeutic services.